FAQ

Yes, we offer free delivery within Kingston city limits. Additional fees may apply for surrounding areas. Please inquire before booking to make sure you are in our delivery zone.

We accept credit, email transfer, and cash. If paying by cash, please have exact change ready. Payment is due in full at the time of your rental delivery.

We do not require you to leave a deposit, however a valid credit card is needed to confirm the booking. Payment is required in full upon receipt of the rental. This will include any delivery charges if applicable. We accept all credit cards, e-transfer, and cash.

We can set up on grass or asphalt. We cannot set up on any type of concrete, pavers, rocks or gravel as the rubbing will wear through the vinyl.

Of course! We thoroughly wash, sanitize, and dry our inflatables immediately after each use.

We are fully licensed and insured, so we can set up at parks. It’s your job to make sure the park has a water hookup (if renting a water slide) and electrical hookup to power the blower. We offer generator rentals for $100. Please check with your park ahead of time to see what permits or proof of insurance they need us to provide!

If it is raining the day of your event and you decide to cancel, the deposit will be held and you are able to reschedule for any future date. The rain will not hurt our inflatables. The inflatable must be shut off if winds exceed 30 km/h. No exceptions.

You have until 7:00 am the morning of your rental to let us know if you would like to postpone.